WHAT INFORMATION DO WE COLLECT?
NON-PERSONALLY IDENTIFIABLE INFORMATION
We do not tie the information gathered by clear gifs to our customers’ personally identifiable information. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Correspondence.” Flash LSOs Third Parties, with whom we partner to provide certain features on our site, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118Personally Identifiable Information (PII) We collect personally identifiable information if that information is necessary to provide a specific service requested by a user (e.g., name, phone number, an address or email so that we can respond to a request for information from that user, billing information so that we may invoice a customer for our services, etc.). Please note that at some of BorderX Lab’s partner or advertiser properties, users may be asked to register and provide personally identifiable data. Although BorderX Lab is committed to making sure that our partners provide notice and choice to all consumers, the collection and use of such PII is controlled by the policies found on those sites. Since BorderX Lab cannot control those third party sites, we recommend that you to take appropriate steps to control the use of PII on third party sites.
HOW DO WE USE THE INFORMATION?
We use the information you provide through this website as necessary to provide the services you have requested, such as to receive information about our products and services, to be contacted in regards to an employment opportunity or to provide you with customer service. Data Retention We will retain your information for as long as your account is active, as needed to provide you services and will use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.Disclosure of Information We may share your personal information with third party companies who provide services on our behalf, such as an email marketing company who distributes our newsletters to our clients. These companies are authorized to use your personal information only as necessary to provide these services to us. We will not sell, trade or share your information with other companies for their promotional purposes.
BorderX Lab may also disclose any information if required to do so by law or in the good faith belief that such action is necessary to:
(1) conform to the edicts of the law or comply with legal process served on BorderX Lab;
(2) protect and defend the rights or property of BorderX Lab;
(3) act in urgent circumstances to protect the personal safety of users of BorderX Lab, its websites or the public;
or (4) to provide updates and services that may be of interest to the customer.